- General Information
The orders are subject to stock availability. If stocks are exhausted from an article when you order, we will notify you and will refund the total amount of your order, according to the original method of payment.
- Place of delivery
We ship worldwide.
A delivery delay will be provided when placing your order. Delivery times are estimation and are calculated from the date of shipment and not the date of the order. They should be used as information only and are subject to acceptance and approval of your order. Barring exceptional circumstances, we will spare no effort to ensure that your product is delivered within 15 working days the date of your order. The mean working days are from Monday to Friday, except holidays. The delivery date may vary depending on shipping companies, the place of delivery, mode of delivery and the ordered items. It is also possible that the products are delivered in separate shipments.
- Shipping costs
Shipping charges depend on the weight of your order and the shipping method. To find out how your order will cost, simply add the items you want to buy to your cart and proceed to the payment page. Additional fees may apply for shipping heavy items or large or to remote locations or hazardous material. You will be informed of these costs, if any, on the payment page. Sales tax is charged according to the province or territory where the item is sent. For internatinal shipments, import fees and customs can be added.
- Articles damaged during transport
If the packaging is damaged in any way with the arrival of the product, please notify the carrier and contact us at firstname.lastname@example.org
If you have questions about the delivery of your order, please
contact us at email@example.com